Return policy For Fashion & Accessory
What is your return policy?
If the fault is on us (mixed up, faulty on arrival), we'll of course pay for return shipping.
Conditions for Refund: (We will provide a full refund including delivery costs for a faulty or missing item)
1. Order delivery of goods and commodities are different. (Miscarriage)
2. Out of stock (If all goods ordered that the order is out of stock, the amount paid will be refunded. Refund amount will be reflected on the customer's account, it may takes several days 5 to 10 days.)
Returns the following situations will not be accepted.
- already used goods
- alterations or washed over the goods.
- for all accessories, leather goods and bags, there will be no refund.
- not within 14 calendar days from the date you received the order
- For all wedding dresses and bridesmaid dresses , there will be exchange once for other size, customer need to pay the return shipping fee, please check your size before purchase or email us if you need help in measurement.
My clothing doesn't fit. What do I do?